are concerned with how their ‘Personally Identifiable Information’ (PII) is
being used online. PII, as described in US privacy law and information
security, is information that can be used on its own or with other information
to identify, contact, or locate a single person, or to identify an individual
understanding of how we collect, use, protect or otherwise handle your Personally
Identifiable Information in accordance with our website.
1. What personal information do we collect from the people that visit our blog, website or app?
- When ordering or registering on our site, as appropriate, you may be asked to enter your:
- email address,
- mailing address,
- phone number, and/or
- credit card details
- These information is used to help you facilitate and improve your experience with us.
2. When do we collect information?
- We collect information from you when you:
- register on our site,
- place an order,
- subscribe to a newsletter,
- respond to a survey,
- fill out a form,
- enter information on our site, or
- provide us with feedback on our products or services.
3. How do we use your information?
- We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways to:
- Personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- Improve our website in order to better serve you.
- Allow us to better service you in responding to your customer service requests.
- Administer a contest, promotion, survey or other site feature.
- Quickly process your transactions.
- Ask for ratings and reviews of services or products
- Follow up with them after correspondence (live chat, email or phone inquiries)
- For EU users, this shall be in compliance with the GENERAL DATA PROTECTION REGULATION (GDPR) under:
- Article 6 – Lawfulness of processing
4. How do we protect your information?
website is scanned on a regular basis for security holes and known
vulnerabilities in order to make your visit to our site as safe as possible.
- We use
regular Malware Scanning.
personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to
such systems, and are required to keep the information confidential. In
addition, all sensitive/credit information you supply is encrypted via Secure
Socket Layer (SSL) technology.
implement a variety of security measures when a user places an order to
maintain the safety of your personal information.
transactions are processed through a gateway provider and are not stored or
processed on our servers.
5. Do we use ‘cookies’?
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
- We may also use trusted third-party services that track this information on our behalf.
- You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
- However, if you turn cookies off, Some of the features that make your site experience more efficient may not function properly.
6. Third-party disclosure
- We do not
sell, trade, or otherwise transfer to outside parties your Personally
Identifiable Information unless we provide users with advance notice. This does
not include website hosting partners and other parties who assist us in
operating our website, conducting our business, or serving our users, so long
as those parties agree to keep this information confidential. We may also
release information when it’s release is appropriate to comply with the law,
enforce our site policies, or protect ours or others’ rights, property or
non-personally identifiable visitor information may be provided to other
parties for marketing, advertising, or other uses.
7. Third-party links
- We may,
at our discretion, include or offer third-party products or services on our
website from time to time.
- We have implemented the following:
- We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
- Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
9. California Online Privacy Protection Act
- According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- By email
- Can change your personal information:
- By logging in to your account
10. How does our site handle Do Not Track signals?
- We honor
Do Not Track signals and Do Not Track, plant cookies, or use advertising when a
Do Not Track (DNT) browser mechanism is in place.
11. Does our site allow third-party behavioral tracking?
- We do
allow third-party behavioral tracking using Google Analytics.
12. COPPA (Children Online Privacy Protection Act)
- When it
comes to the collection of personal information from children under the age of
13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents
in control. The Federal Trade Commission, United States’ consumer protection
agency, enforces the COPPA Rule, which spells out what operators of websites
and online services must do to protect children’s privacy and safety online.
- We do not
specifically market to children under the age of 13 years old.
13. Fair Information Practices
- The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
- In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email
- We will notify the users via in-site notification
- We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
14. CAN SPAM Act
- The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
- We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
- To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
- If at any time you would like to unsubscribe from receiving future emails,
- Follow the instructions at the bottom of each email, OR,
- Email us at [email protected]
and we will promptly remove you from ALL correspondence.
15. Contacting Us
Last Edited on 30th September 2019